The inextricable link between information management, governance and records management means the health of one can drag down the health of the others. In that light, AIIM’s 2022 State of the Intelligent Information Management Industry report should serve as a call for companies to take preventative measures. While the report shows clear signs of progress, it’s nowhere near enough to tackle the increasing velocity, variety and volume of information on hand.

As often happens in the enterprise world, attention is easily shifted to the shiniest new toy (read: metaverse, Web3, trend du jour) while the workhorses of the workplace go neglected. For example, despite 65% of respondents identifying document management as the most important digital workplace technology in our recent 2022 State of the Digital Workplace Report, only 34% report that it “works well.”

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