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In this issue
 Headlines
New Clients
Information Governance Basics
Product Releases
Future Events
User Community
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Headlines
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Who’s Cool? Active Navigation is a Gartner Cool Vendor
for 2010
On 28th April 2010, Active Navigation was recognised as one of five "Cool Vendors" in Gartner’s recent report, Information Infrastructure for EIM 2010. The report outlines interesting, new, and innovative vendors, products and services that offer capabilities that are at the heart of the evolving information infrastructure.
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The report recommends that organisations seeking to further their Enterprise Information Management (EIM) goals must plan for the deployment of a strategic information infrastructure that addresses discovery, classification and understanding of information assets cross system silos and is independent of information types as a well as to focus on the on-going governance of information assets, supported by comprehensive and continuous capture and introspection of metadata describing how information is being accessed and used.
You can get our full press release here or Gartner subscribers can obtain the full Gartner report here.
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New Clients
Since our last newsletter, a number of new organisations have adopted Active Navigation as their preferred platform for taking control of their legacy content. Joining our growing list of Local Government customers, Croydon Council and Hackney Borough Council have shown their strength of vision for information governance in setting out projects based around our methodology, adding momentum to this important community.
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The Forensic Science Service has become our newest Central Government client, seeking to make sense of its critical information assets as part of a migration to a its SharePoint-based criminal case management system, implemented by our partners at Deltascheme. Also engaged in a SharePoint migration, Great Ormond Street Hospital is paying close attention to the extraction of quality metadata using our analysis and migration capabilities to support its clinical records requirements.
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Information Governance Basics
Our view on how information management concepts and the overall market is gradually getting to grips with the fundamental challenges of information governance
Last month we presented at the Ovum Information Management and Collaboration Symposium in London and, at the same time, attended the Managing Electronic Records (MER) Conference in Chicago. This gave us a great chance to compare and contrast the approaches and thinking in two environments at very different levels of maturity. The problems either side of the Atlantic are, of course, the same – the digital landfill has grown to a massive scale and, finally, the risks that presents to business can no longer be ignored. The difference in the US is that awareness levels are far higher and that legal professionals are beginning to look ahead of their current litigation cases in order to understand and address information mismanagement before it becomes a problem. In Chicago we attended no fewer than three legal presentations in a single day where the core message focused on how information ‘sloshing around’ in unmanaged file shares must be bought under control. In the equivalent UK situation it is only very recently that the subject has begun to appear on event agendas.
It’s with the above in mind that the positions and approaches presented by Jonathan Redgrave or Anne Kershaw (both practicing lawyers) were of great interest. Essentially, these proponents of what Gartner refers to as Legacy Content Management set out some clear strategies from which the organisations in the UK can learn a great deal. It’s also worth bearing in mind that these issues extend beyond the legal context and the everyday file share into daily business and new systems such as SharePoint. AIIM has begun to run commentary on the situation; we particularly like this entry by Mike Alsup from our partners at Gimmal Group.
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Product Releases
Work continues apace on Release 4.0 (our next major release) which is planned to become generally available in September 2010. With that release comes a range of significant improvements to both its foundations and overall capabilities. Highlights include:
- Analysis, reporting and bulk actions will now appear in our new and reworked browser-based front end.
- We will ship some new default analysis reports and include a very powerful custom reporting capability which allows exploration of analysis results to drill down to problem areas.
- Duplication cleansing will be streamlined to improve workflow and usability.
- Classifications can be built using a full range of metadata types. The results of classification can be explored and acted upon using graphical reports.
- A connector framework which supports analysis of information in SharePoint 2003 and 2007 sites.
In addition to Release 4.0 we will shortly update our current product to Release 3.82 which rolls up a number of cumulative updates and includes a first implementation of our new classification capabilities. Exact release dates will be made available soon.
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Future Events
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Gartner Portals Content and Collaboration Summits – London 15th and 16 Sep 2010 |
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Gartner ITXpo – Orlando 17th to 21st Oct 2010, Cannes 8th to 11th Nov 2010
We’ll be attending several Gartner events towards the end of year where we will be celebrating our Cool Vendor status and our next major release. We look forward to seeing you there.
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User Community |
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New Online Support: Active Navigation SupportCenter
After much feedback from around our User Community we are excited to announce that we have established an online support centre which will help us radically overhaul the service we provide in support of our products. SupportCenter is available to all clients and partners, providing a clear ticketing system with transparency to view individual support records, access support resources and seek solutions through our powerful knowledge base.
In order to drive adoption of this significant resource, all future support calls will be directed in the first instance through the SupportCenter at www.activenavigation.com/support. All other support resources will still be available for use where necessary, including our support line.
User Focus Group
The next User Focus Group event will be held on 21st Jul 2010 and will be dedicated to free play with and structured exploration/demonstration of Release 4.0. This will be a ‘must attend’ event for those want to understand the potential of Release 4.0, explore opportunities for early adoption and get details of the requirements for upgrade.
This event will be based in London, starting at 10am, and will run until 3pm.
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